About Appointments

As you will be aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. As such, our practice is taking action to protect our patients, our staff and our community by introducing a telephone triage system for Clinical appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

As of March 2020, All GP, GPPA, HCA and Clinical Pharmacist appointments will be triaged by an initial telephone consultation. The Clinician will do all they can to help you over the phone however, should they feel the need to see you, they will invite you into the surgery for a face to face appointment for review. Pease do not come to the surgery unless your allocated Clinician has invited you for a face to face appointment. 

In line with Goverment guidance, please stay at home and the Clinician will call you within an hour of your allocated time slot. 

Nursing appointments will continue as planned.

Visiting the practice during the Pandemic

Until further notice please phone the surgery for all enquiries. 

Please DO NOT come to the surgery unless you have been invited for an appointment or you need to collect or hand something to a member of staff.

When visiting the surgery please ensure a face mask is worn at all times. 

Whilst in the building, please maintain a 2 metre distance from other patients and staff.

Only the patient is allowed to enter the surgery during their appointment unless the patient is a child or has a carer in place.

The above will be in effect until the goverment guidance has been lifted.

Coronavirus (COVID-19) Vaccination

We are currently working through our priority cohort as per the national directive. This to ensure all patients who are most at risk at catching Coronavirus are vaccinated.

If you are eligible you will be contacted by your surgery or the NHS. If you feel your past medical history warrants you to be added to the priority group, please email the practice instead of phoning us.

For further information on the Goverment's vaccine groups, please click here.

Once all priority patients have been vaccinated, we will be contacting the rest of our patients. 

For further advice and guidance in regards to the Coronavirus Vaccine, please click here.

Sick Notes due to Coronavirus

If you have been off sick due to Coronavirus and need a sick note, please do not contact the surgery. 

The goverment has established an 'Isolation note' which can can be requested from the following link and will cover you during the duration of your illness. 

If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.

You can also use this service for someone else.


Covid-19 Symptoms and Testing

If you have symptoms of Coronavirus, please do not ring or contact the GP surgery. Please self isolate and click hereto book in a Coronavirus test. 

Your local Test Centre wll be based at Montem Leisure Car Park, Montem Lane, Slough SL1 2QF 

If you are not symptomatic but concerned that you may be infected, please visit the above sites. 

If you need to have a coronavirus test before you fly abroad, please click here.

You do not need to contact the surgery in regards to book a Coronavirus Test.


Post Coronavirus Syndrome

How long it takes to recover from coronavirus is different for everybody.

Many people feel better in a few days or weeks and most will make a full recovery within 12 weeks. But for some people, symptoms can last longer.

The chances of having long-term symptoms does not seem to be linked to how ill you are when you first get coronavirus.

People who had mild symptoms at first can still have long-term problems.

For further advice on Post Coronavirus Syndrome please click here.

Certificates or evidence about your COVID vaccination status

We are unable to issue this certificate at the practice. Proof of your vaccination status will be available in the NHS app from 17th May 2021. The NHSapp can be downloaded from:

Apple/ iOS


If you have not used it before, there is a self-registration process within the app to create an "NHS login". Guidance on how to do this can be found here.

If you already have access/ login details for patient online services, for example "Patient Access", you may use this.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine.  The letter may to take another 5 days to reach you, or more if postal services are affected.  Please take account of this when making your plans. 

For further information, please click here.

Covid vaccines for Non-UK residence and Patients with No Fixed Abode

For patients who are homess, not UK-EU Nationals, visitors, or do not have a registed GP, Slough, Berkshire has established a resource called 'Slough Outreach'. This service is designed to help provide more support for patients in times of need. 

During this global crisis, Slough Outreach has established a 'Wellness on Wheels Bus' which allows patients to be vaccinated if they do not have a fixed GP. For more information of where to find the 'Wellness on Wheels Bus' please clock on the above link to be put in touch with the organiser.